Terms & Conditions
Delivery (free) is only provided for a one-time purchase of 10kg and above. We deliver only within Singapore and each order is on a single location per order basis.
There will be an additional $5 sub-charge for purchases less than 10kg, should customers request for delivery services. Alternatively, customers may consider to self-collect their orders at the Peng Guan Flagship Store (Chinatown Complex, #02-36) or at the Peng Guan Main Office (Food Xchange, #03-36).
We only accept advance ordering, hence, please place your order 3 days in advance. Upon placing an order, our customer service representative will contact you within the same day to confirm your order details and to arrange for a suitable delivery/self-collection time and date. No cancellation or refunds is possible once your order has been placed.
For online orders, we accept Cash on Delivery and Paypal prepay payments. PayPal supports major credit/debit cards via Visa, MasterCard, American Express and PayPal account transfers. You will be able make payment with or without a PayPal account.
All prices quoted in Peng Guan's website (www.pengguan.com.sg) are in Singapore Dollars (SGD). Prices are subjected to change without prior notice.
Peng Guan treats all our customers' information with the strictest confidentiality and are committed to protect their privacy on the internet. Peng Guan gathers only voluntarily submitted information such as, names, contact number, addresses and email address. Information gathered may be used to notify customers about upcoming promotions, events or new products. Customers can unsubscribe from receiving these promotional newsletters anytime.